Customer Analysis
- Provides a basic profile of your existing and/or prospective customers.
- Identifies subsitutes for your current and prospective products whose customers match your prospective customer profile.
- Expands your basic customer profiles to inlcude demographics, lifestyle, and product use information to support future design, advertising, sales, pricing, and distribution decisions for your new product offerings.
- Estimates the number of potential customers for your new (or existing) product and identfies market areas with high concentrations of these kinds of people.
- Estimates product usage rates per customer to develop potential unit volume and sales dollar potential estimates.
Objective:
- To create an in-depth profile of your target customers
Outcomes:
- A Customer Profile identifying the demographic, psychographic and lifestyle characteristics of your customers including identification of preferred market channels, geographic clusters, and key retail outlets
Benefits:
- Increase profitability through improved efficiency and effectiveness of marketing spending

